Dan Millheim

Mr. Getzen, Now that it appears that your horns are being properly plated is someone going to contact me about sending in my horn???? I am happy that it appears this issue is being resloved for others. Thank You.

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Eclipse Custom XLR (Beyond beautiful 24k scratch) gold (05 Eclipse Contest Horn)
Getzen Genesis (Beautiful 24k scratch gold)
Wiseman Double Case (10% discount code: T624)
Monette/Harrelson B1-1 prana custom one off.
Horns/MPC Cryo'ed at Cryo-parts.com

Brett Getzen

Dan, please do send it in. As it stands now I am ready to fix it up for you. Just contact Mary Rima here to get an RA number and the directions for sending it back. Her email is maryrima@getzen.com.

Brett Getzen

Dan Millheim

My horn was shipped today and is on it's way to be Re-plated with the new and improved Getzen Gold finish! I have a picture in my mind of Mr. Getzen covered in gold dust and sweat, busily working to catch up on back orders and warrenty repairs;his computer keys now covered in sloppy golded finger prints as he happily responds to e-mails and threads... "Yes, we're back in the Gold Plating Business!" Well, I'm happy for you and wish you well. Hey, (FYI) your Customer Service Rep. that took my call for the RA# was very professional and polite and reflected well on your company.

Sooo....


My next post will be a final post were I will happily show pictures of my Genesis in all it's "gleaming newness" and then we can end this tired thread. Thanks again.

__________________
Eclipse Custom XLR (Beyond beautiful 24k scratch) gold (05 Eclipse Contest Horn)
Getzen Genesis (Beautiful 24k scratch gold)
Wiseman Double Case (10% discount code: T624)
Monette/Harrelson B1-1 prana custom one off.
Horns/MPC Cryo'ed at Cryo-parts.com

stchasking

Let us know if you will plate non-Getzen horns and mouth pieces.

I promise I won't send hubcaps or valve covers.


10-4 Brett. Good Luck. I'll look over the cornets at ITG.

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"I was performing professionally at age 17 and have never had a real job." Allen Vizzutti

http://cdbaby.com/cd/mcking

Brett Getzen

Sorry, we won't be plating anything other than Getzen horns. There are just too many things that could potentially go wrong there. Besides that, we just don't have the time. Likewise, we won't be plating any existing Getzen instruments. For right now at least we are only doing our own warranty returns and new horn production.

Brett Getzen

S-Money

I know Edwards is an "offspring" of Getzen (so to speak)... do they do their own gold plating as well, or do they send it off to Anderson's?

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Blow your life through your horn

Brett Getzen

Nope, the Edwards plating is done in house here. Very good for them considering how popular gold is as an Edwards finish.

Brett Getzen

S-Money

I take it thats a new thing considering you just got your gold plating up and running?

__________________
Blow your life through your horn

Brett Getzen

Actually not. Gold has been a popular option on Edwards for a while. Somehow, they managed to not suffer the plating problems we did. The best we can figure it that since their horns were plated as components (i.e. bells, valve sections, slides, etc...) the plating was thicker and more uniform. This is because, as it is explained to me, the size of the item being plated in relation to the tank size has a dramatic effect on how the plating forms on the surface. That's why, while they would fit in our current tank, we don't gold plate trombone bells here. They are just too big for the ratio of solution to surface area to work in our favor.

Brett Getzen

Dan Millheim

Mr. Getzen, Any word on my horn? It has been with you for a month. Any news would be appreciated, thanks.

__________________
Eclipse Custom XLR (Beyond beautiful 24k scratch) gold (05 Eclipse Contest Horn)
Getzen Genesis (Beautiful 24k scratch gold)
Wiseman Double Case (10% discount code: T624)
Monette/Harrelson B1-1 prana custom one off.
Horns/MPC Cryo'ed at Cryo-parts.com