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Old 07-04-2004, 06:38 AM   #6 (permalink)
eclipse trumpets
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Join Date: Oct 2003
Location: England
Posts: 417
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Oh come on Jim, you know me well enough by now!

I was in no way saying that the players need to know anything about the lacquering set up, what i am saying is that a dealer who is willing to say that scratch surface lacquers are not as good as polished surface ones should have done this himself to be able to give out his opinion like that.

If i need some info on fixing a part of my car i'll ask a guy who fixes cars, not a guy who watched someone else fix one once.

You know as well as i do that this dealer had that particular polished finish horn in stock and wanted to sell that one instead of the customer going direct to kanstul or waiting for that one to come through.

I know that it isnt easy out there with many dealers and too few customers, but these kind of selling tactics are just not right in my opinion.

I am lucky that i have a dealer there that tells it just like it is, no more no less. If he needs any technical info about the manufacturing side of things then he phones me! he doesnt guess at it or make something up just to sell a horn.
That is the kind of trust you need when working overseas with dealers.

I am sure that you run your ship in much the same manner Jim from what i have read :)

Regards

Leigh
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