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Originally Posted by eclipse trumpets Oh come on Jim, you know me well enough by now!
I was in no way saying that the players need to know anything about the lacquering set up, what i am saying is that a dealer who is willing to say that scratch surface lacquers are not as good as polished surface ones should have done this himself to be able to give out his opinion like that.
Leigh |
Oh I agree. It was a salesman's tactic. Whether they had done one themselves are not, they should know. In graduate school I sold new and used cars for a friend of mine who inherited his father's dealership.
I only worked Fridays and Saturdays when he needed extra help. One month I was salesperson of the month, out selling everyone. How did I do that? By being honest and by knowing the product. I could answer questions. If I couldn't, I would find out. If I didn't have one in stock, I would try to find one -- somewhere.
I had someone order a mouthpiece from me that was out-of-stock and backordered for at least a month. It was for a HS player's birthday the first week in July. I bought a mouthpiece from my competitor at retail, and shipped it so this kid could get his birthday present on time. I lost money on the deal -- but hopefully I made a player's day.
A salesman needs to have some character IMO. Otherwise, go elsewhere.
I have great respect for what you do Leigh! Your explanation above was excellent (although here in the US I believe they still degrease most of the time chemically -- they just have to handle the chemicals via EPA protocols).
Regards,
Jim