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Old 11-05-2005, 05:24 PM   #3 (permalink)
Rick Chartrand
Piano User
 
Join Date: Nov 2004
Location: Toronto Canada
Posts: 391
Rick Chartrand is an unknown quantity at this point
They probably figured it wasnt cost effective to repair the horn and figured it would be cheaper to replace it.

You spent $2100 and thats the way they treat you? Id phone them and tell them I want my money back period...and go for the Xeno. If somebody slaps you in the face like that, dont give them a second opportunity to do it again. That reflects very poorly on their customer service abillities. If you do decide to wait, I'd at least expect a huge rebate cheque off the $2100. A 4 month wait is outragous for a customized production horn. I mean, this isn't a $10,000 Monette thats being made from scratch!
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