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Old 05-03-2007, 12:20 PM   #1 (permalink)
gzent
Forte User
 
Join Date: Nov 2003
Location: Rochester, MN
Posts: 1,515
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Vendor Email Rant

So, in the past week I have contacted a couple of online "trumpet accessory" vendors by email (I won't say which ones, right now) and have gotten no response of any kind.

These are not mega-stores, but well established, known vendors none the less.

So, why do vendors put email addresses on their web sites if they are not going to answer email?

This annoys me so much that I may just have to take my business elsewhere, even though I'm about 99% certain the vendor can sell me what I need.

Anyone else experience this?

Greg

PS - I find this where I work too. I just don't understand why people can't acknowledge that they at least received your email and will get back to you when they have a chance.
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