Last edited by Trumpet Dreamer; 09-20-2010 at 12:28 PM.
The cosmetic issue is that the horn proudly displays that the bell has been manufactured using the centuries old stitching method.
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you think they were going to put you on hold, go to the warehouse (being a "mega-dealer), pull out the horns, inspect them closely and tell you they did after the negative way you probably asked about it???
i bet they thought you were interested in actually buying something...
I can't believe I'm saying this a third time, but that is how horns are made.
Your cosmetic "issue" is a non-issue.
If he can feel the seam,
and if the seam is still visible even after it was silverplated,
then Getzen did in inferior job on that particular trumpet.
Why should he settle for such an imperfection, even if it is only cosmetic, when all the other owners of that model paid the same price as he and they got a trumpet that didn't have that cosmetic imperfection?
Getzen uses a stitch seam rather than plasma welding?
That is completely irrelevant, because after stitching the seam Getzen should have sanded / polished the seam until it was completely smooth.
Such completely smooth seam would still be visible on a lacquered brass instrument, but it should be completely invisible after silver-plating the instrument.
Would you accept a new car that had an inferior body job / paint job because "it's just a cosmetic issue that doesn't affect the car's performance"?
Of course not.
The OP should stop posting here and should pursue a replacement trumpet from Getzen.
But it will hurt his position if he acts like a turd while talking with Getzen.
He should be polite but firm when asking Getzen for a replacement trumpet.
And he should let Getzen know that he has discussed the matter with us here in Trumpet Master, so that Getzen knows that its public reputation is at stake.
Thanks for all of the advice. I do appreciate it and by no means did I intend to attack anyone's reputation. Just trying to learn through your help and assistance.
Last edited by Trumpet Dreamer; 09-20-2010 at 01:50 PM.
If it's that bad, takes some pictures and post them here on TM.
2010 Getzen 3895 Custom Flugelhorn - Silver w/Gold Brass Bell
2010 Getzen 3850 Custom Cornet
2009 Bach Stradivarius New York 7
1956 Olds Recording
1920 Abbott Mfg Company
Monette B6 S1 / Kanstul G2
Monette B6-FL - Cornet
Kanstul C.G. Personal F - Flugelhorn
I have a Genesis 3003 model in satin silver. The seam is clearly visible, but I rarely play it with the valves facing the ground so I don't ever see the seam.
Getzen Genesis 3003
Jerome Callet Soloist
Bach Stradivarius C trumpet
Yamaha 9610 Eb/D trumpet
Selmer Model 59 Piccolo Trumpet
Blessing Artist Flugelhorn
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